AIMobile - our mobile app for our online application system - gives users a fast, secure and convenient way to manage their account with ISTS! Version 1.0 of the app, which launched in fall 2019, is optimized for applicants of scholarship programs in the United States and allows a user to:
- Log into his or her account
- Check the status of existing applications
- Check the status of supporting documents
- Review and manage program notifications
- Change his or her email and password
- Upload required documents
- And more!
Why was I not selected as a recipient?
We understand that you put a lot of effort into both your academics and your scholarship application. However, direct feedback on your application is not possible. ISTS takes care to review all completed eligible applications. To maintain the integrity of this process and our judges, ISTS will not change decisions. You can search for more scholarship opportunities at websites like scholarships.com.
What does my Supplement Status mean?
Your application may require a recommendation, verification of your eligibility, or some other form to be completed by someone other than yourself. These are Supplement forms on your application. If one is required for your application, there will be a page on your application on how to request supplements. They can have three status markers. This status means the person you requested to fill out your supplement has not started that form yet. If there is no name or email address next to this on your status page, go back to your application and click Create Request on the Supplement or Recommendation page right away. If there is the name and email address you sent the request to, they may not have seen the request yet. You should feel empowered to reach out to them; after all, it is a requirement for your scholarship to be considered. This status means the person you requested to fill out your supplement has used the Supplement Code the system sent them with your request to open the application. However, at this point they have not finished all the questions. If the deadline is approaching, it may be best to reach out to them to confirm that their part still needs to be finished so you can be considered. Keep in mind that most recommendation forms and some other supplements will allow another week after your deadline before the supplement is due. This status means the person you requested to fill out your supplement has done everything they need to help you with your application. If your application requires multiple supplements, you will need as many in COMPLETE status as is required on your form.
When do I hear about Results?
The wait between a deadline and application results can be stressful. Here are some questions you may have about the process: How will I hear? - Most applications that use ISTS will notify applicants of final results via an email notification. This email is either sent from the application's unique email address or from ContactUs@applyISTS.com. Please make sure that your email client's settings allow notifications from the @applyISTS.com domain so you don't miss your notification. When will I hear? - Most applications that use ISTS will send notifications about two months after the application's final deadline. However, it is best to check the FAQ on your application as it will inform you of your program's own timeline. What if I win? - Congratulations! Your very next step will be to accept the award that has been offered. You will have instructions on your notification to return to the AIM website and complete your Acceptance form. Please be aware that your Acceptance form has a deadline. If you fail to meet it, your scholarship could be withdrawn. What if I don't win? - Unfortunately, our competitive scholarships cannot be awarded to every student; there simply aren't enough funds available. If you are not awarded, ISTS will not be able to provide feedback on your application outside its general status. We encourage you to reapply to your scholarship the following year if you still meet the criteria. Also, keep looking for other awards you may be eligible for. If ISTS happens to administer them, you may use your same ISTS account.
What does my Document Status mean?
Some applications require you to provide supporting documents in order to verify that you meet certain eligibility criteria or to verify academic scores. If your application has that requirement, a Supporting Documents section will appear as you go through the application to allow you to upload your documents. Here are the statuses they may go through as they are processed. The document has not successfully been uploaded into the ISTS system. Please return to the Supporting Documents section of your application and upload this document using the stated instructions. The document has successfully been uploaded into the ISTS system and is in queue to be reviewed. Processing times may vary based on volume and other mitigating factors. Your application will inform you of the processing time for your application. Documents that are in this status by the deadline are considered as meeting the deadline so long as they can later be found as acceptable. The document was received and reviewed by the ISTS Processing Team; however, it was rejected. A Rejected Documents section will appear below the Attachments section with details as to why the document was rejected so you can replace it. ISTS may also notify you by email on the Monday, Wednesday, or Friday immediately following the rejection. The document was successfully received and reviewed by the ISTS Processing Team and met all requirements for that document on the application. If you need to replace this document during the application period, please contact our Program Support team and request which specific document be removed. If you do, you will need to upload its replacement before the application deadline.
What does my Application Status mean?
On your ISTS account, you can click your home page status button to see a breakdown of all your application requirements and their status in the application process. At the top of this status page is your online application status, which pertains to your submitted online application form with all materials within the deadline. There are three stages for this status: You have begun filling out this application but you have not clicked the "Submit" button yet. Make sure all required items, marked with an asterisk (*), have been filled out and you have accepted the application terms and conditions. You have finished filling out all required fields on your online application, accepted the terms and conditions, and successfully clicked "Submit". Other requirements for the application have either not been received or not yet been processed. Check the other statuses below this one on your screen to see what is missing. You have successfully filled out the online application and any other requirements for this application process. You will just need to wait for results.
What does my Home Page status mean?
Check this tutorial video out by clicking here.
Your ISTS Home Page will give you a snapshot of your form's status and can give you deeper insight into what further action you may need to take to complete your application. The Home Page can show you four different statuses. You can always click the status to go into more detail.
This status marker is pretty straight-forward. At this point you have started an application but you have not yet submitted it. If this is what you are seeing, make sure to click this gray marker and take a closer look. Use the GO TO FORM link to reenter and finish your application.
This status marker shows that your application is somewhere in-between. You have submitted the online form at this point but some other items may be missing or just processing. Make sure to click this status marker to see what may be missing or processing with ISTS.
This is the ultimate status marker! This is the end goal. Once you have provided everything required of you for the form in question, it will become complete. Once you hit this you will be awaiting a notification from ISTS on results. Make sure to check your applications FAQ for a timeline.
This marker will only show up for forms other than your initial application to a program. This means that your Semi-Finalist, Acceptance, or Renewal form is ready and waiting for you to get started on it. Click the name of the form next to this status to start working.
If you do not start this form before its set deadline, it will update to Closed and you will not be able to move forward with your scholarship.
What's my status?