Some applications verify your eligibility immediately after using the Program Key. You will not be able to proceed to the application unless all responses provided meet the application criteria. If you believe you reached this notification in error, please double check the eligibility criteria for your program and try to apply again.
Changing either of these items is simple. Click the My Profile link on your home page. You will then have the option to Change Password or Change Email Address. Changing your email address will change the email used to log in and the email address that ISTS will use to contact you.
If your scholarship check is lost, stolen, or has expired, ISTS can help you by issuing a new one. Just do the following to file that request:
- Write a short note explaining the circumstances.
- Verify your home address and school in this note.
- Include a personal check or money order for $35.00 USD made payable to ISTS.
- Mail the check, note, and reissue fee to:
(Program Name) c/o ISTS
40 Burton Hills Blvd
Nashville, TN 37215Once ISTS receives your note and reissue fee, we will reissue your check within seven (7) business days and mail it to your home address. Also, please ensure your school and/or address is updated on the “My Profile” section of your ISTS Home Page. We advise sending your materials via a shipping method that has tracking so you can receive confirmation of receipt.
A program key is a string of letters (it is not case-sensitive & may contain numbers) that allows access to an ISTS-managed scholarship program on our website. If you reached our website through your scholarship provider, your key was automatically entered after you created your account. Don’t have the program key?
ISTS typically disburses checks in July/August, depending on the program policy. Please refer to the FAQ page on your application under the Program Timeline section, for more details.
When you are awarded a scholarship or grant program, you are typically granted one academic year of funding. If the award is renewable, you can continue to receive yearly funding if you meet certain criteria established by your award provider. For many scholarships, you are expected to maintain full-time enrollment, avoid academic probation for poor grades, and complete a short online renewal application in the spring or summer of your academic year. We will send you an email notification to your account address when renewals open for you.
Your renewable award will impose some requirements before they allow you to continue to receive funds. To check those out, look in your Award Details or the program FAQ.
If your application requires several different types of supplements that go to different individuals, each type will be listed on the supplement page and will have a separate Create Request link for each form. Make sure to read your supplement instructions carefully to know which form goes to whom. The image below shows you how multiple items will appear on your application.
If you have spoken with your recommender and they have not received the system-generated supplement instructions, return to your application and click the envelope icon to resend the instructions via email. If this does not appear, there was no email address entered when you created your request and you will have to do so again. You may also click the printer icon to print the instructions and provide them by hand if you prefer.