Help For Applicants

• Why was I not selected as a recipient?
• When do I hear about Results?
• What does my Application Status mean?

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• Can my scholarship be made out to me?
• What if my scholarship reduces other aid from my school?
• Are scholarships taxable?
• Why do I have to provide my high school transcript?
• Can I defer my scholarship?

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• Can I use a transcript delivery service?
• I have multiple college transcripts. Which one should I provide to the application?
• I do not have SAT or ACT test scores because my school did not require them for admission. What can I send in as their scores?
• I want to provide both my SAT and ACT scores to the application. How do I do that?
• The form only allows one test date. How do I submit my superscore to you?

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• How can I delete a row or entry from my application?
• Can I get financial aid?
• How do I save my application/recommendation to come back later?
• What do I put on the eligibility page?
• What school do I list in the college/university section?

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• I am trying to create an account, but my date of birth is not being accepted. What’s wrong?
• In creating a password, I am asked to use a “Special Character”. What is that?
• How do I reset my password?

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• What if I won't have my transcript in time for renewal?
• What is a renewable award?
• How do I know my renewal criteria?

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• How do I create a second supplement request?
• Can I upload, mail or email a letter of recommendation?
• Do I need a supplement code or a program key?
• What does my Supplement Status mean?
• What if my recommender didn't get my request?

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• Accepted
• AGI
• AP
• Award
• Complete

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