If you have sent a request to the wrong individual, or need to change the email address, you can click the trash can icon next to the request to delete it. This will cause the system-generated supplement code to be invalid; therefore, please contact the individual it was initially sent to informing them of this change.
If there is no trash can icon available, this means the code has been used. If you need the request removed, contact our Program Support Agent team about your request and the individual informing them that you no longer need their assistance.
If a supplement is required for your application, a section of your application will describe how to request your recommendation or other supplement form. This involves clicking Create Request on the application and entering the name and email address (please ensure correct spelling) of the person you want to file the supplement for you. The system subsequently emails the person with instructions on how to submit their form. Once generated, the request will show you a status which could be the following:
Emailed – An email has been sent to the email address provided on the request with instructions.
Requested – The request has been generated and is awaiting action from the provider you sent it to.
Started – The supplement form has been accessed by your supplement provider but is not yet complete.
Submitted – The provider has successfully completed the form, meeting that requirement for your application.
AA 90-day valid check period is a standard banking practice observed by many companies in order to maintain proper accounting of funds. This also helps ensure that your scholarship check is applied to the appropriate academic term as required by your scholarship provider. If your check has passed the expiration date, you can request a reissue of those funds through our Program Support team.
The Child Online Privacy Protection Rule (COPPA) of 1998 requires operators of websites to verify the age of individuals creating accounts so that proper precautions can be made for users under the age of 13.
ISTS will never use this information for a purpose other than compliance with COPPA or to confirm your identity over a live contact medium.
This happens when you are trying to upload a document with the same file name as one already queued to process on your account. To fix this, just update the file name of the document on your computer.
Using Microsoft: Right-click your file and click Rename
Using Apple: Right click on the file, select Get Info. Click on the arrow next to Name and Extension and change the name.
The use of scholarships and grants is restricted by the Internal Revenue Service (IRS) of the United States. Your scholarship may impose more stringent regulations than those listed below. Make sure to check your scholarship FAQ or Award Details for specific information about your award and for documentation you can provide to your school.
Scholarships may be applied to the following expenses at an accredited two or four-year institution in the US:
Tuition
Academic Fees required of all students
Books required for specific course load by syllabus
Equipment required for specific course load by syllabus
You can review the full text of the IRS policy here.
When you are retrieving a transcript or other required document for your application, you may have it broken up into multiple pages or need to take multiple screen shots to get all the information. That’s fine! You can submit those several pages as a .zip file.
To create a .zip file, you can do the following.
The timeline regarding selection results is specific to each program. Please refer to the FAQ page on your application under the Program Timeline section, for more details.
The document has not successfully been uploaded into the ISTS system. Please return to the Supporting Documents section of your application and upload this document using the stated instructions.
The document has successfully been uploaded into the ISTS system and is in queue to be reviewed.
The document was received and reviewed by the ISTS Processing Team; however, it was rejected.
The document was successfully received and reviewed by the ISTS Processing Team and met all requirements for that document on the application. If you need to replace this document during the application period, please contact our Program Support team and request which specific document be removed. If you do, you will need to upload its replacement before the application deadline
You have begun filling out this application but you have not clicked the “Submit” button yet. Make sure all required items, marked with an asterisk (*), have been filled out and you have accepted the application terms and conditions.
You have finished filling out all required fields on your online application, accepted the terms and conditions, and successfully clicked “Submit”. Other requirements for the application have either not been received or not yet been processed. Check the other statuses below this one on your screen to see what is missing.
You have successfully filled out the online application and any other requirements for this application process. You will just need to wait for results.
